Shipping

& Terms

SHIPPING DETAILS

We ship worldwide.

Austrian and German orders are shipped with GLS.

International orders are shipped with UPS.

Shipping price for one board is for:

– EUROPE

ZONE 1: AUSTRIA costs € 20,-

ZONE 2: BELGIUM, CZECHIA, GERMANY, HUNGARY, ITALY, LUXEMBOURG, NETHERLANDS, SLOWAKIA, SLOVENIA costs € 45,-

ZONE 3: DENMARK, FRANCE, MONACO, SWEDEN costs € 55

ZONE 4: BULGARIA, ESTONIA, FINNLAND, GREECE, LATVIA, LITHUANIA, MALTA, POLAND, PORTUGAL, ROMANIA, SPAIN COSTS € 55,-

ZONE 5: LICHTENSTEIN, NORWAY, SWITZERLAND costs € 90,-

ZONE 6: ALBANIA, ANDORRA, BELARUS, BOSNIA and HERZIGOVINA, KOSOVO, NORTH MACEDONIA, RUSSIA, UKRAINE costs € 95,-

           UNITED KINGDOM costs € 90,-

– NORTH AMERICA: CANADA and UNITED STATES OF AMERICA  costs € 125,-

ALASKA and HAWAII costs ???

– JAPAN: costs € 150,-

– AUSTRALIA and NEW ZEALAND costs € 160,-

– For all other countries, please contact: info@aesmo.at

 

International orders are subject to duty and custom fees. We are not responsible for these charges.

Please make sure you supply us with a full and correct shipping address.

In the event of an unsuccessful delivery due to an incomplete address, please note that additional shipping fees may apply for the reshipping of your order.

ORDER PROCESSING

You will get an email confirmation when your payment has been received, and another email with your tracking number when your order has been packed.

Please allow 7 business days for order processing and verification, and up to an additional 10-14 business days for delivery. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier. We do not refund shipping fees if the order is returned or refused due to address error or refusal by you, the customer.

 

PAYMENTS

Payments are made through Paypal or by Credit Card through Shopify Payments.

Please note that your bank may apply currency conversion fees.

Please note that if your order is being shipped to an address differing from the credit card’s Billing Address, we might request a picture of your ID or credit card matching the billing address.

 

RETURN/EXCHANGE POLICY

All sales are final. Once an order has been confirmed, it is processed automatically and cannot be modified/canceled.

 In the case you were sent the incorrect item or a defective item, please contact us at: info@aesmo.at